How long does it take for me to receive a response from ENACT?

 

Rohit Maurya

2 years ago Updated

FollowNot yet followed by anyone

We understand the importance of your time & queries .We will have someone respond to you within 24-48 hours , once you send an email to helpdesk@enact-systems.com & customer.success@enact-systems.com.

Incase of any urgency , you may also block a session as per your convenience using the calendly link

Recently viewed articles

• Is there a specific web browser I should use with ENACT?
• What happens if I lose or misplace my login credentials?
• Enact Design Platform: Essential Shortcuts Guide
• What are System Losses and why are they important?
• How to select & adjust the Post Solar Utility rate, Utility escalation & System Losses

Related articles

• How do I cancel my subscription?
• Overview of the Projects page
• How do I create a new project?
• What customer support options do I have?

Comments

0 comments

Article is closed for comments.

• Related Articles

• How can I learn about new features or products offered by ENACT?

  Rohit Maurya 2 years ago Updated FollowNot yet followed by anyone The Trumpet Icon on Platform , will navigate you through the new feature releases.It is updated as and when new features are released. Alternatively , all customers are included in our ...

• Is there a specific web browser I should use with ENACT?

  Rohit Maurya 2 years ago Updated FollowNot yet followed by anyone Yes, ENACT is best optimized for use with the Google Chrome browser for better consistency. We hence recommend a Google Chrome Browser for usage and exploring this platform. We also ...

• What customer support options do I have?

  Rohit Maurya 2 years ago Updated FollowNot yet followed by anyone ENACT provides a robust and growing list of Frequently Asked Questions and Video tutorials. For generic queries you can click our support site link here . Your other customer service ...

• What is the turn around time for resolving technical issues and inquiries?

  Rohit Maurya 2 years ago Updated FollowNot yet followed by anyone Issue resolution and timelines depend upon the type of issue or request. We know a small issue can halt the flow of your business, so we try to get your tickets and inquiries taken ...

• Integrating with the Enact API: A Comprehensive Guide

  Integrating with the Enact API enables seamless interaction with Enact's suite of services, facilitating efficient data management and operational workflows. This guide provides an overview of key integration aspects, including creating leads, ...