System Setup
How can I create a custom Inverter?
You can create a custom Inverter in 2 ways , as follows : 1. For creating a new Inverter , go to the SETTINGS tab >> Click on the blue “CREATE CUSTOM INVERTER” button under INVERTER setup. A pop-up window will appear to fill all the mandatory fields. ...
Basic details of the Custom Hardware cannot be edited
Basic hardware details cannot be edited; instead, users must duplicate the existing hardware or create new custom hardware. Below is a screenshot highlighting the basic details of any hardware in red Duplicate Hardware: Click on "Additional Details" ...
How can I add additional users to my company account?
Apex Solar 2 years ago Updated FollowNot yet followed by anyone If you need to add users that exceed your contractual or subscription limit, contact us at helpdesk@enact-systems.com. Within 24-48 hours of ticket receipt, we will adjust your setup and ...
Who has access to the Settings tab?
Enact Customer Success 2 years ago Updated FollowNot yet followed by anyone Your company Admin user will have full control of all Settings. In a company Account, individual users cannot change the Settings themselves and they will need to contact the ...
If I am an Admin, can I see all of my company’s leads?
Enact Customer Success 2 years ago Updated FollowNot yet followed by anyone Yes. As the Admin, you will have a complete view of all activity in your company. You will also have access to all setup options within your account. You can access team ...
How can I manage privileges for user profiles?
Rohit Maurya 2 years ago Updated FollowNot yet followed by anyone The account privileges can only be managed by the Admin of the account.For this , you need to go to the Settings tab and click on "Users Setup". Under this tab, select any team member ...
How can I suspend or delete user profiles?
Rohit Maurya 2 years ago Updated FollowNot yet followed by anyone The ability to Suspend or Delete users lies only with the admin. For Suspending / deleting a user from your account , go to the Settings tab and click on "Users Setup". Then, select ...
Can I have more than one Admin for my company account?
Enact Customer Success 2 years ago Updated FollowNot yet followed by anyone Admin is unique per company account. There is one Admin per account who can add employees or remove them. Was this article helpful? Yes No0 out of 0 found this helpful Have ...
How can I search for Modules?
Vince Bitz 2 years ago Updated FollowNot yet followed by anyone To search for modules , click on the “SETTINGS” tab, click on “HARDWARE SETUP” and enter the module name you want to search for. A pop-up window will appear by clicking on the eye icon ...
How can I create a custom Module?
Vince Bitz 2 years ago Updated FollowNot yet followed by anyone You can create a custom Module in 2 ways , as follows : 1. For creating a new Inverter , go to the SETTINGS tab >> Click on the blue “CREATE NEW MODULE” button under MODULE setup. A ...
How can I search for an Inverter?
Vince Bitz 2 years ago Updated FollowNot yet followed by anyone After clicking on “INVERTER” on the “SETTINGS” page, click on the magnifying glass icon to search for the inverter. You can also see additional details by clicking on eye icon. Once you ...
How can I create a custom Battery?
Vince Bitz 2 years ago Updated Not yet followed by anyone You can create a custom battery in 2 ways , as follows : 1. For creating a new Battery , go to the SETTINGS tab >> Click on the blue “CREATE CUSTOM BATTERY” button under setup. A pop-up window ...
How can I search for a Battery?
Vince Bitz 2 years ago Updated Not yet followed by anyone After clicking on “BATTERY” on the “SETTINGS” page, click on the magnifying glass icon to search for the battery. You can then click on eye icon to see the details of battery , which will give ...
How can I create a custom Lease / PPA / Loan
Vince Bitz 2 years ago Updated FollowNot yet followed by anyone You can create a custom lease / PPA / Loan as below: 1. For creating a customer Lease / PPA / Loan , go to the SETTINGS tab >> Click on the blue “CREATE CUSTOM FINANCE” button under ...